Etymon terms and conditions for refurbished phones
Last update: 23-May-2024

1. Company Information

Legal Name: Etymon Sp.z o.o

Address: Ul. Elektoralna 13/121, 00-137, Warszawa, Poland

Contact:

Phone: +48 222 197 848

Email: order@etymon.pl

2. Scope of Services

Products Sold:

    • Smartphones

    • Wearables (e.g., Buds 3 Pro, AirPods)

    • Tablets

    • Laptops

Territory: Sales exclusively within Poland.

3. Order Acceptance

Orders are binding upon Etymon’s confirmation via email.

We reserve the right to reject orders (e.g., stock unavailability, pricing errors).

4. Pricing & Payment

All prices are in PLN (złoty), inclusive of VAT (23%).

Accepted payment methods: Bank transfer, credit/debit cards, Blik.

Payment is due immediately upon order placement.

5. Delivery

Timeframe: 48–72 hours (business days) after payment confirmation.

Delivery via partnered couriers (e.g., InPost, DHL & DPD).

Risk of loss/damage transfers to you upon delivery.

6. Returns & Refunds

Change of Mind Returns:

    • 30-day return period from delivery date.

    • Products must be unused, in original packaging with all accessories.

    • Return shipping costs borne by the customer.

Refund Process:

    • Refunds issued within 14 days of receiving returned goods.

    • Original payment method refunded.

Exclusions: Personalized/damaged products.

Return Address: ul. Powstańców Śląskich 103/1, 01-355 Warszawa.

7. Warranties

Products include 24-month statutory warranty under Polish law (Ustawa o prawach konsumenta).

Manufacturer warranties apply for defects (excludes accidental damage).

Claim process: Contact order@etymon.pl with proof of purchase.

8. Liability

Etymon is not liable for:

    • Indirect damages (e.g., data loss, business interruption).

    • Product misuse or unauthorized modifications.

Liability cap: Total order value.

9. Governing Law & Disputes

Governed by Polish law.

Disputes settled in Warsaw courts.

10. Data Privacy

Personal data processed per Poland’s GDPR/RODO requirements.

Privacy Policy available separately on the website.

11. Amendments

Terms may be updated; changes apply to future orders only.

Users notified via email or website notice.