General Information FAQ
What is your company’s address?
Our address is: Etymon Sp.z o.o Aluzyjna 33/133, 03-149 Warszawa Poland
How can I contact you?
You can reach us via: Phone: +48 222 197 848 Email: order@etymon.pl
Where do you deliver products?
We currently sell and deliver only within Poland.
Products & Categories
What products do you sell?
We offer a wide range of electronics, including: Smartphones (latest models from top brands) Wearables (e.g., Buds 3 Pro, AirPods, smartwatches) Tablets (high-performance models for work & entertainment) Laptops (premium laptops for gaming, business, and everyday use)
Do you offer express delivery?
Yes, all our products are 100% original, brand new, and come with a manufacturer’s warranty.
Order & Delivery
How long does delivery take?
Orders are delivered within 48-72 hours (business days) after confirmation.
Do you offer express delivery?
urrently, we only offer standard delivery (48-72 hours).
What are the delivery charges?
Delivery fees may vary based on location and order size. Check the cart for exact charges before checkout.
Returns & Refunds
What is your return policy?
We accept returns within 30 days for a change of mind. The product must be unused, in original packaging, and with all accessories.
How do I initiate a return?
Contact us at order@etymon.pl or call +48 574 664 588 to request a return.
How long does a refund take?
Refunds are processed within 5-7 business days after we receive and inspect the returned product.
Warranty & Support
Do your products come with a warranty?
Yes, all products include the manufacturer’s warranty. Contact us for any warranty claims.
What if my product is defective?
f you receive a defective item, contact us immediately for a replacement or refund.
Payment Methods
What payment options do you accept?
We accept: Credit/Debit Cards (Visa, Mastercard) Bank Transfers, Stripe (if available)
Is my payment secure?
Yes, we use secure payment gateways to protect your transactions.
