Last Updated: 10-May-2024
Effective Date: 10-May-2026
1. Data Controller
Address: Ul. Elektoralna 13/121, 00-137 Warszawa, Poland
Phone: +48 222 197 848
Email: order@etymon.pl
Website: www.etymon.pl
2. Scope
This policy applies to personal data collected via:
Etymon’s website (www.etymon.pl).
Orders of Smartphones, Wearables (e.g., Buds 3 Pro, AirPods), Tablets, and Laptops.
Customer service interactions (email/phone).
3. Personal Data Collected
We collect:
Identifiers: Name, email, phone, shipping/billing address.
Order Details: Product(s) purchased, payment method (processed securely via third-party gateways), delivery preferences.
Technical Data: IP address, browser type, device information, cookies (see Section 9).
Communication Data: Emails, chat logs, call recordings (for quality assurance).
4. Purposes & Legal Basis (GDPR Art. 6)
| Purpose | Legal Basis |
|---|---|
| Order processing, delivery (48–72h), returns | Contract fulfillment |
| Customer service (e.g., returns within 30 days) | Legitimate interest |
| Marketing (e.g., newsletters) | Consent (opt-in required) |
| Legal compliance (tax, invoices) | Legal obligation |
5. Data Sharing
We share data with:
Logistics Partners: To fulfill delivery (48–72h).
Payment Processors: To complete transactions (e.g., PayPal, Stripe).
IT/Cloud Providers: Securely hosted within the EU.
Legal Authorities: Only if required by Polish/EU law.
We do not sell your data.
6. International Transfers
Data remains within the EU/EEA. If transferred outside (e.g., for cloud services), we use GDPR-compliant safeguards (Standard Contractual Clauses).
7. Data Retention
Orders: 5 years (Polish tax law).
Marketing Data: Until consent withdrawal.
Returns: 30 days post-return completion.
Data is anonymized/deleted after retention periods.
8. Your Rights (GDPR)
You have the right to:
Access, correct, or delete your data.
Restrict processing or object to marketing.
Data portability (receive your data in a machine-readable format).
Withdraw consent (email: order@etymon.pl).
Lodge complaints with the Polish Data Protection Authority (UODO).
9. Cookies & Tracking
Essential Cookies: For site functionality (e.g., cart).
Analytics Cookies: To improve user experience (opt-out via cookie banner).
Marketing Cookies: Only with consent.
10. Security
We implement:
SSL encryption for data transmission.
Secure payment gateways (PCI DSS compliant).
Access controls to personal data.
11. Policy Updates
Changes will be posted on www.etymon.pl. Material changes will be notified via email.
12. Contact
For privacy requests or questions:
Email: order@etymon.pl
Address: Ul. Elektoralna 13/121, 00-137 Warszawa, Poland
Phone: +48 574 664 588
